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Terms of Sales

1 - Conclusion of the contract

Any order of products implies the unconditional acceptance of these general sales conditions.

2 - Price

The products are invoiced at the rate in effect on the day of placing the order.

3 - Delivery

Delivery is made by handing over to a sender or carrier in the seller's premises or in any other designated premises. The buyer must inspect the products at the time of taking charge. In case of damage or shortage, claims regarding apparent defects or non-conformity of the delivered product, the buyer shall make clear and precise reservations, which must be notified to the seller or carrier in writing within 48 hours following the delivery date. The buyer shall provide any justification regarding the reality of the observed anomalies.

4 - Delivery times

Unless in cases of force majeure (war, riots, fire, total or partial strikes), in case of a delivery delay exceeding two weeks from the indicative delivery date, the buyer will have the option to cancel the order, without being entitled to any compensation.

5 - Returns

Any return of a product must be subject to formal agreement between the seller and the buyer.

6 - Refund Policy

Green Weed store commits to refund you if you haven't received your order within 21 days from the payment date.

Green Weed store also commits to refund you if you've changed your mind and return the product to us, at your expense and provided that the package has not been opened and must remain sealed.

7 - Warranty

The seller shall take utmost care in fulfilling the order and ensuring the quality of the products. In case of defects acknowledged by the seller, the seller's obligation shall be limited to replacing or refunding the defective quantities, without any other compensation. Defects and damages resulting from storage, handling, transport, or use in abnormal or non-compliant conditions with the nature, specifications, or suitability for use of the product are excluded from the warranty.

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